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26th January 2007, 05:57 PM
just wondering if anyone else was having any problems with getatrowel.co.uk. i ordered a WHS before christmas and have seen no sign of it yet (having already paid for it) they don't respond to phopne calls or emails and not sure if its just me but i can't get on their web site today.
anybody else having problems?
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26th January 2007, 06:06 PM
Same story. Ordered before christmas no trowel and no response to emails or phone messages.
At least we have not lost a fortune!
hooowl
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26th January 2007, 07:15 PM
There web site is down this afternoon. I have sent them an email asking them to post something.
OK there seems to be a problem lets give them a little of time to give us an explanation
Peter
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26th January 2007, 09:46 PM
Ah... had an email from another person... put up a thread... notice its not isolated.
Peter is right that we should just hang fire jsut now.. as there may be a reasson for this...
However...we will try and help.
"No job worth doing was ever done on time or under budget.."
Khufu
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27th January 2007, 12:16 AM
Was in the same situation, my order arrived safe and sound on Tuesday after just over a month. Can only assume they have had delays/backlog over Xmas and are sorting it.
You can always tell a Brummie... but you can't tell him much
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27th January 2007, 10:32 AM
Glad to hear that...
perhaps they can let people know whats going on via BAJR... but I am glad that they are still with us... even if the website is missing... (a nightmare for any web based business)
"No job worth doing was ever done on time or under budget.."
Khufu
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29th January 2007, 11:15 AM
Phew...
Update on the site
http://www.getatrowel.co.uk - all orders are being dispatched now and hopefully old email can still be downloaded (fingers crossed) - we will endeavour to reply to anyone who has been in touch ASAP.
Sorry again.
Ian
Ian
http://www.getatrowel.co.uk - tools & supplies for archaeology
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29th January 2007, 11:43 AM
Thanks for that... that was a nasty thing to happen to a website... I know!!
"No job worth doing was ever done on time or under budget.."
Khufu
