16th February 2009, 09:20 AM
Communication definitely. Making what they want clear,what the unit's aims are and what the clients agenda is. Too many staff feel they are kept in the dark regarding the overall site picture and exactly what the unit has in store for them.
I also include under communication, the passing of chocolate biscuits from one side of the site cabin to the other.
I also include under communication, the passing of chocolate biscuits from one side of the site cabin to the other.